Terms of Service

Effective Date: 26/03/2026
Last Updated: 26/03/2026

These Terms of Service (“Terms”) govern your access to and use of the Filenewer platform, website, applications, products, features, and related services (collectively, the “Services”) provided by Filenewer (“Filenewer,” “we,” “us,” or “our”).

By accessing, browsing, registering for, or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

Please read these Terms carefully. They contain important information about your legal rights, obligations, and remedies.

1. Who We Are

Filenewer is a digital platform that may provide services such as file storage, file sharing, content publishing, workspace management, account tools, collaboration features, integrations, APIs, dashboards, analytics, and related online functionality.

These Terms apply to all users, including visitors, registered users, free-tier users, trial users, subscribers, business customers, team members, administrators, and anyone who otherwise accesses the Services.

2. Acceptance of These Terms

By using the Services, you confirm that:

• You are at least the minimum age required to use the Services in your jurisdiction

• You have the legal capacity to enter into these Terms

• You will comply with these Terms and all applicable laws

• If you use the Services on behalf of an organization, you have authority to bind that organization

If you do not have authority to accept these Terms on behalf of an organization, you must not use the Services on its behalf.

3. Changes to the Terms

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices.

When we make changes, we may revise the Effective Date or provide additional notice where required by law. Your continued use of the Services after the updated Terms become effective means you accept the revised Terms.

We encourage you to review these Terms regularly.

4. Changes to the Services

We may modify, suspend, replace, remove, or discontinue any part of the Services at any time, with or without notice, to the extent permitted by law. We are not liable for any such modification, suspension, or discontinuation.

We may also change the features, limits, pricing, availability, or technical requirements of the Services from time to time.

5. Account Registration

Some features may require you to create an account.

When you register, you agree to:

• Provide accurate, current, and complete information

• Keep your account information updated

• Maintain the security of your login credentials

• Notify us promptly of any unauthorized access or suspected breach

• Be responsible for all activities that occur under your account

We may reject, suspend, or terminate accounts that contain false information, violate these Terms, or present security or abuse risks.

6. Account Security

You are responsible for safeguarding your password, access tokens, API keys, recovery codes, and other authentication details.

You should:

• Use a strong, unique password

• Enable additional security features if available

• Log out from shared or public devices

• Avoid sharing your credentials with others

We will not be responsible for losses caused by unauthorized account access resulting from your failure to protect your credentials, except where required by law.

7. Eligibility and Age Requirements

The Services are not intended for individuals who are below the minimum age required by applicable law. By using the Services, you represent that you meet the applicable age requirement.

If you are using the Services on behalf of a company, school, or other organization, you represent that you are authorized to do so.

8. Your Use of the Services

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable right to access and use the Services for lawful purposes.

You may use the Services only in accordance with:

• These Terms

• Our Privacy Policy

• Any applicable acceptable use policy

• Any additional terms that apply to specific features

• All applicable laws and regulations

We may set limits on storage, bandwidth, uploads, downloads, API usage, file sizes, requests, or other technical usage depending on your plan or account type.

9. Prohibited Activities

You agree not to use the Services to engage in any activity that is unlawful, abusive, harmful, deceptive, or otherwise inappropriate.

You must not:

• Violate any law or regulation

• Infringe intellectual property or other rights of others

• Upload or distribute malware, viruses, ransomware, spyware, or harmful code

• Attempt to gain unauthorized access to accounts, systems, or networks

• Interfere with or disrupt the Services

• Bypass security, usage, or access controls

• Probe, scan, or test vulnerabilities without authorization

• Use bots, scrapers, crawlers, or automated tools in an abusive manner

• Send spam, phishing messages, or unsolicited communications

• Store, share, or distribute illegal content

• Upload content that is defamatory, harassing, hateful, threatening, or exploitative

• Use the Services to commit fraud or identity theft

• Reverse engineer, decompile, or attempt to extract source code, except where allowed by law

• Resell, sublicense, or exploit the Services without permission

• Misrepresent your identity or affiliation

• Interfere with other users’ access or enjoyment of the Services

• Use the Services in a way that violates third-party terms or network rules

We may investigate violations and take action, including removing content, suspending access, or terminating accounts.

10. Content and User Submissions

You may be able to upload, submit, store, publish, transmit, or share files, documents, text, images, metadata, comments, or other content through the Services.

10.1 Your Responsibility for Content

You are solely responsible for the content you submit and for ensuring that you have all necessary rights and permissions to use and share that content.

You represent and warrant that:

• You own or have permission to upload and share the content

• Your content does not violate law or third-party rights

• Your content does not contain malware or harmful code

• Your content does not include unlawful or misleading material

10.2 License You Grant Us

By submitting content through the Services, you grant Filenewer a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify, adapt, publish, display, distribute, transmit, and otherwise process your content solely as needed to operate, improve, secure, and provide the Services.

This license is limited to the purposes of operating and providing the Services and does not transfer ownership of your content to us unless separately agreed in writing.

10.3 Content Removal

We may remove or restrict access to content that violates these Terms, violates law, or creates risk to the Services, users, or third parties.

Deletion of content from your account may not immediately remove all copies from backups, logs, caches, or third-party recipients.

10.4 Public Content

If you choose to make content public, you understand that it may be visible to anyone, indexed by search engines, copied by others, and remain accessible outside your control.

11. Intellectual Property

The Services, including all software, design, text, graphics, logos, trademarks, icons, interface elements, and other materials created or provided by Filenewer, are owned by or licensed to Filenewer and are protected by intellectual property laws.

Except for the limited rights expressly granted in these Terms, you do not receive any ownership interest in the Services or any Filenewer intellectual property.

You may not copy, modify, distribute, publicly display, or create derivative works from our intellectual property without our prior written consent, except where allowed by law.

All trademarks, service marks, and logos used on the Services remain the property of their respective owners.

12. Feedback

If you send us ideas, suggestions, comments, or feedback, you agree that we may use that feedback without restriction, obligation, or compensation to you, unless otherwise required by law or agreed in writing.

You acknowledge that we are free to use, disclose, reproduce, license, or otherwise exploit feedback for any lawful purpose.

13. Third-Party Services and Links

The Services may contain links to third-party websites, applications, tools, or services. We do not control and are not responsible for third-party content, policies, products, or services.

If you choose to access a third-party service, you do so at your own risk and subject to that third party’s terms and privacy policy.

You are responsible for reviewing and complying with the third-party terms that apply to any integration, payment processor, social login provider, hosting vendor, or other external service you use with Filenewer.

14. Plans, Fees, and Payments

Some features may require a paid subscription, one-time payment, usage fee, or enterprise agreement.

14.1 Pricing and Billing

Prices, billing cycles, trial terms, discounts, taxes, and payment conditions will be displayed at checkout, in a subscription page, in a separate order form, or in a written agreement.

You agree to pay all applicable fees and taxes associated with your account or use of the Services.

14.2 Automatic Renewal

If your plan renews automatically, you authorize us or our payment processor to charge the payment method on file at the beginning of each renewal period unless you cancel before renewal.

14.3 Failed Payments

If a payment fails, we may retry the charge, suspend the account, limit access to paid features, or terminate the subscription after notice where required.

14.4 Refunds

Refunds, if any, will be governed by our refund policy, the terms shown at purchase, or applicable law. Unless otherwise stated, fees are non-refundable to the fullest extent permitted by law.

14.5 Price Changes

We may change pricing from time to time. Where required, we will provide notice before a price change takes effect. Continued use after the change may constitute acceptance of the new price.

15. Trials, Credits, and Promotions

We may offer free trials, promotional credits, coupons, beta access, or limited-time offers.

These offers may:

• Have their own terms

• Be changed or discontinued at any time

• Be limited to specific users, regions, or account types

• Expire automatically

• Convert into paid plans unless canceled before the trial ends

We reserve the right to revoke promotional access where we reasonably believe the offer was abused or misused.

16. Subscription Termination and Cancellation

You may cancel a subscription through the available account settings or by contacting us, unless your plan is governed by a separate written contract.

Cancellation stops future billing but does not necessarily entitle you to a refund unless required by law or stated otherwise.

Upon termination or cancellation:

• Your access to paid features may end at the close of the billing cycle or immediately, depending on the plan terms

• Your stored content may be deleted or retained according to our retention practices and plan rules

• Certain records may remain available for billing, compliance, security, or legal reasons

17. Beta Features and Early Access

We may offer beta, preview, experimental, or early-access features.

Beta features are provided as-is and may be unstable, incomplete, changed, or discontinued at any time. They may contain bugs or perform differently than final release versions.

You use beta features at your own risk, and we make no guarantees regarding uptime, support, availability, or compatibility.

18. Service Availability

We aim to provide reliable and secure Services, but we do not guarantee uninterrupted or error-free operation.

The Services may be unavailable or degraded due to:

• Maintenance

• System updates

• Network failures

• Vendor outages

• Security incidents

• Force majeure events

• Capacity issues

• Technical failures

We are not liable for downtime, delay, data loss, or interruption to the extent permitted by law.

19. Acceptable Use and Fair Use

To protect system stability and fairness, we may establish fair use rules or technical limits for storage, bandwidth, API requests, file transfers, or other usage patterns.

If your activity excessively burdens the Services, harms other users, or indicates abuse, we may limit, throttle, suspend, or terminate access.

We may also review unusual usage patterns to protect the platform and its users.

20. Enforcement and Moderation

We may investigate suspected violations of these Terms or of law. If we determine that a violation has occurred or is likely to occur, we may take any action we reasonably believe necessary, including:

• Removing or restricting content

• Issuing warnings

• Temporarily suspending an account

• Limiting features or permissions

• Disabling sharing links

• Blocking access from certain devices or IPs

• Terminating the account

• Reporting activity to law enforcement or regulators where required or appropriate

We are not obligated to monitor all content or activity, but we may do so to protect the Services and our users.

21. Suspension and Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe:

• You violated these Terms

• Your account presents a security or fraud risk

• Your use of the Services causes harm or liability

• We must do so to comply with law

• Your account is inactive for a long period where allowed by law or policy

You may also stop using the Services at any time.

Upon termination:

• Your right to use the Services ends immediately

• Any licenses granted to you under these Terms may terminate

• We may delete or retain content in accordance with law and our retention policies

• Sections intended to survive termination will remain in effect

22. Data and Privacy

Our collection and use of personal information are described in our Privacy Policy. By using the Services, you also agree to our Privacy Policy, which explains how we handle personal information, cookies, communications, and user rights.

If you do not agree with the Privacy Policy, you should not use the Services.

23. Security

We implement security measures designed to protect the Services and user data. However, no system can be completely secure.

You agree to notify us promptly of any suspected unauthorized access, security incident, or account compromise. You remain responsible for securing your own devices, credentials, and local environment.

24. Warranty Disclaimer

To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, statutory, or otherwise.

We disclaim all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

We do not warrant that:

• The Services will be secure or always available

• The Services will be free from defects, viruses, or harmful components

• Content will never be lost, damaged, or corrupted

• The Services will meet your specific needs or expectations

• Any defects will be corrected immediately

Some jurisdictions do not allow certain warranty disclaimers, so some of the above may not apply to you.

25. Limitation of Liability

To the maximum extent permitted by law, Filenewer and its affiliates, officers, directors, employees, contractors, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, business opportunity, or reputation, arising from or related to your use of the Services.

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to the Services or these Terms will not exceed the amount you paid to us for the Services in the twelve months before the event giving rise to the claim, or the minimum amount permitted by law if no payment was made, whichever is lower or otherwise applicable under law.

Some jurisdictions do not permit certain limitations, so some of the above may not apply to you.

26. Indemnification

You agree to indemnify, defend, and hold harmless Filenewer and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of the Services

• Your content

• Your violation of these Terms

• Your violation of any law or third-party right

• Your misuse of the Services

• Any dispute between you and another user or third party caused by your actions

We may assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

27. Release

To the extent permitted by law, you release Filenewer from claims, demands, and damages arising out of disputes between you and other users or third parties relating to the Services. This release does not apply to claims arising from our own gross negligence, fraud, willful misconduct, or other liability that cannot be waived under applicable law.

28. Dispute Resolution

Depending on your location and the plan or agreement governing your use of the Services, disputes may be resolved through negotiation, informal dispute resolution, mediation, arbitration, or court proceedings.

If we provide a separate arbitration agreement or dispute resolution clause, that separate clause may govern instead of this section.

Before filing a formal claim, you agree to contact us and attempt to resolve the matter informally first, unless prohibited by law.

29. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction], without regard to conflict of law principles, unless otherwise required by applicable consumer protection law or another mandatory rule.

The courts or arbitral forum specified in any separate agreement, or otherwise permitted by law, will have jurisdiction over disputes arising from these Terms.

30. Export and Sanctions Compliance

You may not use the Services in violation of applicable export control, sanctions, or trade compliance laws.

By using the Services, you represent that you are not located in, organized under the laws of, or ordinarily resident in a jurisdiction prohibited from using the Services under applicable law, and that you are not otherwise prohibited from receiving the Services.

31. Government and Law Enforcement Requests

We may comply with valid legal requests from law enforcement, regulators, courts, or other authorities, subject to applicable law and our internal policies. We may also disclose information when we reasonably believe it is necessary to protect safety, security, or legal rights.

32. Intellectual Property Complaints

If you believe content on the Services infringes your intellectual property rights, you may notify us through the contact information below or through any designated notice process.

We may remove content or disable access to material in response to valid complaints and may terminate repeat infringers where appropriate and lawful.

33. Communications

By creating an account or using the Services, you may receive service-related messages, including account notices, security alerts, billing messages, and policy updates.

Where allowed by law, you may also receive marketing communications. You may opt out of marketing emails as described in those messages or in your account settings.

34. Assignment

You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent, except as permitted by law.

We may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, financing, reorganization, or sale of assets, or by operation of law.

35. No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce it later. Any waiver must be in writing and signed by an authorized representative of Filenewer.

36. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force to the maximum extent permitted by law.

37. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms or policies referenced herein, constitute the entire agreement between you and Filenewer regarding the Services, unless a separate written agreement states otherwise.

38. Contact Us

If you have questions about these Terms, you may contact us at:

Filenewer

Email: contact@filenewer.com
Address: Morocco
Website: filenewer.com

39. Summary

• You must follow these Terms and all applicable laws

• You are responsible for your account and the content you submit

• We may suspend or terminate access for violations or security risks

• Paid plans, renewals, refunds, and fees are governed by the pricing terms shown at purchase

• The Services are provided as-is, with liability limits and